Question 1

What is Skoleplan?

Accepted Answer

Skoleplan is a Norwegian-developed platform for substitute planning and school administration. We help schools save time on absence management, substitute assignment, and resource planning.

Question 2

How do I get started?

Accepted Answer

Sign up at skoleplan.com, create an organization for your school, and invite your colleagues. You can import existing schedules or create new ones directly in the system.

Question 3

What devices are supported?

Accepted Answer

Skoleplan is web-based and works in all modern browsers on PC, Mac, tablets, and mobile. No installation required.

Question 4

Is my data secure?

Accepted Answer

Yes. All data is stored encrypted in the EU/EEA (AWS eu-north-1, Norway). We use row-level security to isolate data between organizations, and are fully GDPR compliant.

Question 5

How much does Skoleplan cost?

Accepted Answer

We offer flexible pricing plans based on school size. Contact us for a tailored offer — we also provide discounts for longer subscriptions.

Question 6

Can I try Skoleplan for free?

Accepted Answer

Yes, we offer a free trial so you can explore all features. Contact us to get started.

Question 7

Does Skoleplan support multiple languages?

Accepted Answer

Yes, Skoleplan is available in Norwegian, English, German, Swedish, and Spanish. The language can be changed at any time.

Question 8

How does conflict detection work?

Accepted Answer

The system automatically checks all substitute assignments in real time. If a substitute is already occupied, you receive an immediate warning with conflict details.

Question 9

Can I export data?

Accepted Answer

Yes, you can export absence statistics, substitute assignments, and reports to spreadsheets (CSV/Excel) at any time.

Question 10

Who can I contact for help?

Accepted Answer

Send an email to jacob@skoleplan.com and we'll respond within 24 hours on business days. You can also use the contact form on our website.

Question 11

How do you handle GDPR?

Accepted Answer

We are fully GDPR compliant. Data is stored in the EU/EEA, we have data processing agreements with all sub-processors, and you can exercise all your rights (access, deletion, portability) by contacting us.

Question 12

Can multiple administrators use the system at the same time?

Accepted Answer

Yes, Skoleplan supports role-based access with admin, moderator, and teacher roles. Multiple users can work in the system simultaneously without conflicts.

Frequently Asked Questions

Didn't find your answer?